40+ Suppliers, One Standard: How Freedom Brought Its Homewares Packaging Into Line


At a glance

Industry: Homewares and furniture retail

Deliverables: Supplier-wide sustainable packaging guidelines

Key tools: Packaging strategy. Supplier engagement. APCO alignment


The Challenge

Freedom was early in its sustainability journey, with packaging decisions made supplier-by-supplier across its homewares range rather than against one standard. That made it hard to show consistent progress against the National Packaging Targets, or to give suppliers clear, usable guidance on what “good” looked like. 


The Solution

philo & co analysed existing packaging data to map Freedom's packaging system end to end, then surveyed suppliers and engaged internal stakeholders to understand current capability and gaps. From that, we developed Sustainable Packaging Guidelines for Homewares, built on APCO resources and aligned to the National Packaging Targets, with material guidance grounded in kerbside recycling systems, single-use plastic bans and Freedom's own packaging principles.

“We've developed Sustainable Packaging Guidelines for Homewares. These will revolutionise our packaging design. The impact of these changes is profound, aligning perfectly with our sustainable packaging goals and paving the way for significant environmental benefits.”

Zoe Hertelendi, Managing Director NZ, Freedom

The Impact

Portfolio coverage

Before:
Isolated SKU-specific initiatives

After:
10 product pillars, thousands of SKUs brought under one standard

Supplier reach

Before:
No single packaging standard across the range

After:
40+ suppliers onboarded to one guideline

Regulatory alignment

Before:
No product category-wide guidance for procurement and suppliers

After:
Guidelines built on APCO's National Packaging Targets, kerbside recycling systems and SUP bans

Bringing 40+ suppliers onto one packaging standard starts with a clear strategy. 

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